Hang up on unexpected calls claiming to be from our fraud team and contact us directly instead. More ways to keep your data safe. 

See our holiday opening hours here. Things can change quickly, save yourself the trip and check your local branch info.

We use cookies to provide you with the best possible online experience. Read more

Where you shop matters

Supporting local businesses doesn’t just feel good, it also helps build strong and sustainable communities. It’s never been more important and it’s easy to do. Simply use your new look Visa Debit card*** next time you shop local to create a flow on effect from one small business to the next. From the farmer to the courier, as well as the artists and roasters in between, one small tap can make a big difference to a local business and the lives of the people it employs.

By shopping local, you’re helping to:

Green tickSupport our economy

Green tickCreate local jobs

Green tickDevelop innovative products.


6 ways you can support local

  • coffee cup icon Buy a coffee
  • Buy fresh produce
  • visa card icon Get a voucher
  • caravan icon Explore your own backyard
  • bbq icon Dine in or take away
  • favourite icon Make a donation

Visa Debit card overview

Your Visa Debit card will provide you with a convenient way to access local currencies overseas.

A Visa Debit card can be used for purchases and ATM withdrawals while overseas. Best of all, it only uses money from your own account and because it is a Visa card, you can use it anywhere Visa is accepted worldwide.

When overseas and making a purchase or withdrawing cash at an ATM select the ‘Credit’ option and you may also need your PIN to approve transactions.

Using your Visa card when you travel can be safer than carrying large amounts of cash. Plus, you can shop with your Visa Debit card with total confidence and peace of mind, knowing you will be protected against unauthorised use with Visa’s Zero Liability Policy35.

No matter where you are in the world, Visa’s Global Customer Assistance Services can provide assistance 24 hours a day, 365 days a year, if you need to report your Visa card as lost or stolen.

Show your true colours

Brighten your world with our rainbow range of Visa Debit cards. Open a new account or renew your card to choose from six different colours that really stand out: Sunrise Pink, Ocean Teal, Jacaranda Purple, Sky Blue, Frost White or Cave Black. Play the cards your way and add to Digital Wallet straight after opening a new account without waiting for your physical card to arrive.

***You should consider the terms and conditions. Fees and charges apply. Newcastle Permanent Visa Debit cards are subject to approval and can be used wherever Visa is accepted worldwide.
This information has been prepared without taking into account your objectives, financial situation or needs. Therefore, before acting on this information, you should consider its appropriateness having regard to these matters and the product terms and conditions. These articles are intended to provide general information of an educational nature only. Information in this article is current as at the date of publication.
35Visa’s Zero Liability policy generally does not apply to ATM transactions or transactions not processed by Visa (other protections outside the Visa Zero Liability policy may apply, refer to the relevant Terms & Conditions). You must notify us promptly of any unauthorised transactions or card use. Please contact us on 13 19 87 for additional details.