Hang up on unexpected calls claiming to be from our fraud team and contact us directly instead. More ways to keep your data safe. 

See our holiday opening hours here. Things can change quickly, save yourself the trip and check your local branch info.

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Privacy Policy

Privacy at Newcastle Permanent

Our Privacy and Credit Reporting Policy details what personal information we collect about you, why we need it, and how we use, store and share your information. The policy also let you know how you can access and correct your personal information or make a complaint about how we have handled your information.

This policy covers Newcastle Permanent as part of Newcastle Greater Mutual Group Ltd.

Changes to this policy

Sometimes we will update this policy – you can always find the most up-to-date version here or request a copy free of charge by visiting any of our branches or by contacting us on 13 19 87.

You may request to have the Privacy and Credit Reporting Policy provided to you in an alternative form.