Hang up on unexpected calls claiming to be from our fraud team and contact us directly instead. More ways to keep your data safe. 

See our holiday opening hours here. Things can change quickly, save yourself the trip and check your local branch info.

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Locally-based customer support

Our friendly Newcastle Permanent contact centre can help you during the following hours:

  • Monday-Friday from 8am-6pm
  • Saturday from 9am-2pm
  • Sunday online only from 9am-2pm